Support Center

We're Here to Help

Whether you have questions about using the app, need technical assistance, or want to share feedback, our support team is ready to assist you on your faith journey.

Frequently Asked Questions

How do I create an account?

Download the Faith & Fellowship Guild app from the App Store or Google Play, then tap "Get Started" on the welcome screen. You can sign up using your email address or continue with a social login option.

Is the app free to use?

Yes! Faith & Fellowship Guild offers a comprehensive free tier with access to Bible study tools, daily devotionals, and interactive challenges. Premium features are available through an optional subscription.

Which Bible translations are available?

We currently offer the King James Version (KJV) and World English Bible (WEB) translations. Additional translations may be added based on user feedback and demand.

How does the challenge game work?

The Bible Challenge is a card-matching game where you match real-life situations with biblical solutions. Each round presents different scenarios, and you earn points for correct matches. Track your progress and build streaks to unlock achievements.

Can I use the app offline?

Yes! Once you've downloaded the app and accessed content, most features including Bible reading and completed challenges are available offline. Daily devotionals and new challenges require an internet connection.

How do I reset my password?

On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a password reset link via email within a few minutes. Check your spam folder if you don't see it.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings and select Faith & Fellowship Guild to manage or cancel your subscription.

Contact Support

Email Support

Get help from our support team within 24 hours

support@faithfellowshipguild.com

Technical Requirements

iOS Devices

Requires iOS 14.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android Devices

Requires Android 8.0 (Oreo) or later. Available on phones and tablets.

Web Browser

Works with Chrome, Firefox, Safari, and Edge (latest versions recommended).

Report a Bug

Found a bug or technical issue? Help us improve by reporting it to our development team.

Include in your report: Device type, OS version, app version, steps to reproduce the issue, and screenshots if possible.

Report Bug

Need Immediate Help?

For urgent issues or account security concerns, our priority support team is available.

Contact Priority Support